Privacy policy
Last updated: 4 November 2026. How Reyload collects, uses and protects personal information when you visit reyload.com, book a call or work with us.
CONTENTS
Information we collect
How we use it
Cookies and analytics
Sharing with third parties
Your rights
Contact
Information we collect
We collect the details you give us when you fill in the contact form or book a call: your name, work email, company, what you need, your budget range and your message. When you visit the site we also collect basic usage data, such as pages viewed, referring site, browser, device type and approximate location based on your IP address. We do not collect payment details on this website.
How we use it
We use your details to reply to your enquiry, prepare a quote, schedule and run calls, deliver projects and send invoices. We use usage data to understand which pages help visitors and to keep the site fast and secure. We do not sell your personal information, and we do not use it for advertising profiles.
Cookies and analytics
The site uses cookies and similar technologies that are needed for it to work, plus analytics that measure visits in aggregate. Analytics data is used only to improve the website. You can block or delete cookies in your browser settings; the site will still work, although some features may not.
Sharing with third parties
We share personal information only with service providers that help us run Reyload: Framer, which hosts this website and processes form submissions; Calendly, which handles call bookings; and the email, file sharing and accounting tools we use to deliver projects. These providers process data on our behalf and may store it outside your country. We may also disclose information if the law requires it.
Your rights
You can ask to see the personal information we hold about you, correct it or have it deleted, and you can object to how we use it. Depending on where you live, these rights come from the Australian Privacy Act 1988, the EU or UK GDPR or other local laws. We keep enquiry data only as long as we need it for the purposes above or to meet legal and tax obligations, then delete it. We will reply to any request within 30 days.
Contact
For any privacy question or request, contact us through the contact page at reyload.com/contact-us and mention “privacy” in your message. If you are not satisfied with our reply, you can contact the privacy regulator in your country, such as the Office of the Australian Information Commissioner. We may update this policy from time to time; the date at the top always shows the latest version.